Support Services

SubItUp Customer Support Services

Superior Customer Support

We’re here to solve your staff scheduling challenges.
Customer Satisfaction
Response Time
One-touch Resolution
Satisfied Managers
Your staff are always professional, kind, and super helpful. Whenever I need assistance with any issue, small or complicated, I am always met by compassionate people who patiently take the time to guide me to a solution.
Yunsoo, University of South Florida
SubItUp Staff Scheduling Support

Customer Experience

SubItUp prides itself on ensuring the best customer experience. Our product specialists are here for you, simply reach out to us via phone or email.

Reliable Support

Our commitment to you is to provide high-quality, reliable and friendly customer service and support.

Support Network

Knowledge Center

A self-service experience providing helpful guides, articles and videos answering frequently asked employee scheduling questions.

Customer Portal

Connect with a product specialist, or submit and track your support tickets. Our customer service portal grants full access to our support network.


Request, view and vote on future staff scheduling features. Our community allows you to connect with other SubItUp users.

Manager Training Tutorials

The fastest way to begin scheduling staff with SubItUp. Schedulers have full access to training tutorials which provide comprehensive step-by-step directions on how to get started with SubItUp.

Employee Training Tutorials

Don’t worry about training your employees on how to use SubItUp. Employees can access training tutorials catered to their specific needs.

Employee Scheduling Support Services
Staff Scheduling Support Videos

Live Manager Training

Looking for a more hands-on approach or have questions about our training videos? Our product specialists offer customized one-on-one scheduling manager trainings.

Manager Video Library

Need help with a specific SubItUp scheduling tool or want a quick refresher? Our video library provides detailed information on all our employee management tools.

SubItUp’s customer service is amazing, it’s part of what won us over. They’re always willing to help, whether it’s by providing training or to answer a quick question.
Perry, Liberty University

Ready to get started?

Begin scheduling your staff today.